Anna Khoury
Creating a safer environment for trauma informed user researchers
Anna Khoury
I am a passionate trauma informed user researcher with nearly 10 years of experience in agile service development.
I am a people first leader. I develop and advocate for safer and more inclusive work environments that prioritise both psychological and physical safety on a personalised, individual level.
For the last 4 years I have been focusing on developing safe environments while working with bereavement and care. While leading cross organisation research into bereavement and related hard topics.
Safer work environments
Psychological Protection Plan
Through pro bono legal work, support work, suicide intervention, and trauma informed design, I have been exposed to a high level of the traumatic lived experiences of others.
Surprisingly across organisations, if effective psychological support was available, it was not openly talked about and only accessible, after a significant negative psychological event.
So, I created a simple plan to implement this support from day 1, looking at how to proactively maintain wellbeing and have a plan in place before a negative psychological event takes place.
This section also includes some different ways to protect ourselves and others from being triggered and vicarious trauma.
Making safety number one priority for all.
